Our Privacy Policy

Last Updated: June 6, 2025

At Roses Everywhere, protecting your privacy is a responsibility we take very seriously. This policy explains what information we collect, how we use it, and how we keep it safe. Your trust is our top priority.

By using our services, you agree to the collection and use of your information as described here. If you do not agree with this policy, please do not use our website.

What Information We Collect & Why

Information You Provide Directly

When you place an order or create an account, you share information with us like your name, email, phone number, and shipping/billing addresses. We use this to fulfil your order, send confirmations, and provide customer support.

Information We Collect Automatically (Usage Data)

When you browse our site, we automatically collect data about how you interact with it (such as IP address and device/browser type). We use this information, along with technologies like cookies, to help our site run smoothly, remember what’s in your cart, and improve our services.

Information From Trusted Partners

We work with trusted companies like Shopify (who powers our store) and secure payment processors who collect payment information to process your order. This is essential to complete our contract with you.

Our Core Privacy Promise: We Do Not Sell Your Data

Your personal information is yours. We will never rent, trade, or sell your data to any third party for marketing purposes. The information you share with us is used solely to provide and improve your Roses Everywhere experience.

When We Share Information (And Why)

In certain situations, we share your information with trusted partners who perform essential services on our behalf. This is necessary to run our business and deliver your order.

• With fulfilment and shipping partners to deliver your flowers
• With payment processing partners to securely handle your payment
• With IT and analytics partners who help us manage and improve our website
• In rare cases, as required by law or in connection with a major business transaction

Security & Retention of Your Information

We take the security of your information seriously. Our website uses SSL encryption, and we do not store your full credit card details. While no online system is 100% impenetrable, we are committed to protecting your information with robust security measures.

We retain your personal information only for as long as necessary to provide our services, maintain your account, or comply with legal obligations.

Your Rights & Control Over Your Information

Depending on your location, your rights may include:

• The right to access the personal information we hold about you
• The right to delete personal information we maintain about you
• The right to correct inaccurate information

You can also opt out of promotional emails at any time by clicking the unsubscribe link in our emails.

Contact Us

If you have any questions about our privacy practices or this policy, please contact us:

Email: wecare@roseseverywhere.com.au
Address: 12 Raglan Rd, Auburn, NSW 2144, AU

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This website is operated by Bloomex Pty Ltd (ABN: 27 147 609 443), with its registered office at Level 9, 575 Bourke Street, Melbourne VIC 3000. All products and services purchased through this site are supplied by Bloomex Pty Ltd. By placing an order on this site, you are entering into a contract with Bloomex Pty Ltd.