Delivery Information
Delivery Options
| Service | Cost | Timeframe | Cut-Off Time |
|---|---|---|---|
| Standard Delivery |
Free on orders of $99.95 or more $19.95 on orders under $99.95 |
2–5 business days | No cut-off |
| Next-Day Delivery |
$22.95 Free on orders of $99.95 or more |
Next business day for eligible postcodes | Order by 2:00 PM AEST |
| Same-Day Delivery |
$24.95 Charged on every order |
Same day for eligible metro postcodes | Order by 1:00 PM AEST |
All product prices are in Australian dollars and include GST. Delivery is charged separately and the exact cost is confirmed at checkout, along with the available services and delivery dates for the recipient’s postcode.
Delivery Hours
Deliveries are made Monday to Friday during the following hours:
- Business addresses: 8:00 AM – 5:00 PM
- Residential addresses: 8:00 AM – 9:00 PM
We do not deliver on weekends or public holidays. Orders placed after cut-off times or on non-business days will be processed and dispatched on the next available business day.
Delivery Coverage
Standard delivery is available Australia-wide. Regional and rural deliveries may take an additional 1–2 business days beyond the standard timeframe.
Next-day and same-day delivery are available only to eligible postcodes. Same-day service is limited to eligible metro areas. Checkout confirms availability for the delivery address.
Authority to Leave
If no one is available to receive the delivery, our courier will leave the arrangement in a safe, sheltered location at the delivery address. By placing an order, you authorise us to leave the delivery unattended if the recipient is not present.
If you require a signature on delivery, please include a note in the order comments at checkout and select next-day or same-day delivery. Signature on delivery is not available with standard delivery.
Missed & Failed Deliveries
If a delivery cannot be completed due to an incorrect address, inaccessible location, or the recipient refusing the order, a redelivery fee of $15.99 will apply. This fee must be paid before a second delivery attempt is arranged.
To arrange a redelivery or update delivery details, contact us as soon as possible at wecare@roseseverywhere.com.au.
Peak Periods
During high-demand occasions such as Valentine’s Day (14 February) and Mother’s Day (second Sunday in May), delivery timeframes may be extended by 1–2 business days. We strongly recommend placing orders at least one week in advance during these periods.
Cut-off times may be brought forward during peak periods. Any temporary changes will be displayed at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details. You can track your delivery through the link in your shipping confirmation email.
Contact Us
If you have questions about delivery or need to change an order, email wecare@roseseverywhere.com.au. We aim to respond within one business day.